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How To Reduce Scam Text Or Phone Calls

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The pandemic and quarantine actually brought some good news in the fight against robocalls, which has been a major problem in the US. Due to lockdowns around the world, many large scale call centers were shut down (even the illegal ones) which translated into a significant drop in robocalls reaching the US, which were at about 5 billion calls per month, or an average of 17 spam calls to every American each month. However, as Americans start returning to work and normal life, so do the scammers. May saw a huge spike and the trend continued into June so the bad actors are back at it again.

The best thing you can do as a consumer is to use a call-blocking app to stop the annoying calls and avoid being scammed. And while most carriers offer some level of protection, there are several 3rd party apps that you can purchase which offer additional levels of protection. One of those is called Robokiller which has been in use for years allowing them to compile valuable data that they implement to identify scam calls.

We spoke with CBS 2’s Suzanne Le Mignot about two different apps, RoboKiller and TextKiller, that will assist in keeping the scammers away.

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CBS 2 Chicago, Chicago, COVID-19, Lifestyle segment, Robokiller, Scam Calls, Textkiller