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The Chicago Blackhawks are in a bad spot because of this tradeVincent Pariseon April 22, 2022 at 11:00 am

The Chicago Blackhawks are not a very good hockey team. They currently sit in 7th place of the NHL’s Central Division with a 26-41-22 record. They only have four more wins than the last-place Arizona Coyotes and one of those wins came against them on Wednesday night in overtime.

The Blackhawks have seen players like Patrick Kane and Alex DeBrincat have good seasons while they traded away other good players like Brandon Hagel and Marc-Andre Fleury. Outside of those individual performances, this team has mostly underperformed badly.

They aren’t very set up for the future either. The Hawks do not have a very good pool of prospects and they are abysmal at the NHL level. It is going to take a long time to get those things sorted out as they need to make good trades and draft selections.

It is going to be hard to do that right now because of a trade that they made during the last offseason. With the hopes of turning things around this year, they acquired Seth Jones from the Columbus Blue Jackets. In order to land him, they had to part with their first-round pick for this upcoming draft.

The Chicago Blackhawks should not have made the trade for Seth Jones.

The pick is top-two protected which means that if the Hawks win the lottery, they will get to keep it and their 2023 pick will move to Columbus instead. That is an issue too though because that draft is much better and the Hawks will be equally as bad if not worse in 2022-23.

Hindsight is the reason this trade has them in a bad spot because it did seem like a good move when it first happened but that doesn’t make it better. If they were good, it would be awesome having Seth Jones on the team.

None of this is Jones’ fault. He has five goals and 45 assists for 50 points in 73 games. That is pretty awesome for a defenseman on a bad team. His defense hasn’t been outstanding but the team as a whole struggle in that department a lot.

Another problem with the move for the Hawks is that next year, they begin paying Seth Jones an average annual value of 9.5 million dollars for eight seasons. That is a tough cap hit for a team that absolutely needs to rebuild. If they could trade him right now, they probably would.

If you are kicking in a fresh eight-year deal for a defenseman at 9.5 million per with no first-round pick in the draft, you better be at least a playoff contender but you should probably be Stanley Cup good. Instead, the Hawks are a lottery team and nothing more. It is going to be hard to claw their way out of this one.

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The Chicago Blackhawks are in a bad spot because of this tradeVincent Pariseon April 22, 2022 at 11:00 am Read More »

Box of Chocolates 2022 Collaboration Beer Review

Box of Chocolates 2022 Collaboration Beer Review

The 2022 Box of Chocolates 8-way collaboration.

In 2020, four brewers in the western suburbs did a collaboration of sorts. “Box of Chocolates” was a series of imperial pastry stouts, each with a different addition of nuts or chocolate box fruits. I was able to try them on draft at Skeleton Key, and wrote about them here.

For 2022, the project returned. This time I was able to snag a 4-pack of 16 oz. cans, each one a collaboration by two different breweries. They just happened to be available at the “Little Key” auxiliary tap room of Skeleton Key, where they were serving more beer made with neighboring brewers, while recovering from the 2021 tornado.

Oh, I know. These beers are probably all sold out, but keep an eye peel for the brewers who took part in this project. They may put some of these cake bombs back on tap once in a while.

Miskatonic/Skeleton Key Honey Almond Nougat

Box of Chocolates Honey Almond Nougat

Brewed at Miskatonic Brewing Co. of Darien in collaboration with Skeleton Key Brewing, Downers Grove.

Imperial Stout with Cacao nibs + Honey and Almond Flavor. 11.0% abv.

Finally started my journey with these beers March 1, too late for Valentine’s Day, too Late for Mardi Gras.

I started with this because I’m a bit leery of nut flavors. But this starts off under the tab with a nice almond smell, and possibly a note of vanilla. Pours deep black, with a brief tan head. Can’t ask for much more than a honey-sweet nougat taste, and it’s here. Plus a nice cocoa thread. Has a slightly syrupy mouthfeel that lets alcohol slip on through. A growing note of roasty malt halfway through.

Riverlands/Black Lung Chocolate Creme

Box of Chocolates Chocolate Creme.

Made at Riverlands Brewing in St. Charles, in collaboration with Black Lung Brewing of Waukegan. Imperial stout with cocoa nibs. 10.3% abv.

Looks like some extra fermentation caused the beer to nearly overrun the can when opened. But no crisis caused. Pours a deep brownish black, with a dark brown, thin ring of foam. The nose has lots of chocolate, and on this one I can catch the alcohol. Yes, plenty of alcohol warming, but there’s no “hot”, alcohol in the palate. Some creamy chocolate at the top of my tongue, which makes it curl a bit, to suggest that there is still some bitterness at work. Yet the sweetness has somehow been ratcheted back so the nibs can be featured.

Oswego/Brother Chimp Vanilla Creme

Box of Chocolates: Vanilla Creme.

Imperial Stout with cocoa nibs and vanilla beans. Brewed at Oswego Brewing Co. in collaboration with Brother Chimp Brewing of North Aurora. 10.5% abv.

Kicked up a lot more foam than the “solo” Chocolate Creme. In fact, it spilled out of my glass. Settled, then, to a proper black stout beer with a foamy tan head. Cocoa and vanilla equally represented in the nose, just not very strongly. Taste, though, is likely my favorite in this pack. Admittedly high in “pastry stout-ness,” but I’m liking the thick mouthfeel and the sweet stickiness on my lips. To emphasize: the taste has plenty of milk chocolate and vanilla. Plenty of warming alcohol in this case, but not “hot.” A great dessert beer.

Riverlands/Black Lung Chocolate Creme

Box of Chocolates Sour Cherry

Brewed with chocolate and black cherries. Made at Sew Hop’d Brewing of Huntley in collaboration with Wolfden Brewing of Bloomingdale.

Milk chocolate and cherry on the nose from the get go. Pours kind of fizzy, with dwindling tan foam over a deep brown-to-black body. From the glass, I could smell more of the sour cherry than before, but from farther away, I caught the impression of chocolate cake. Tart cherry really makes this a break from the usual sweet pastry stouts, although there still some sugar to stick on my lips with this beer. Cherry and chocolate at bedtime, what more could one want?

I can only recommend that you watch your local brewer or tap room’s menus on their social media. Who knows when more cans or tap handles might come this way. This was about $40 a four-pack, so a bit rich for my blood. But a portion of this, I convinced myself, might be adding to my patronage for Skeleton Key’s recovery.

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Writer, trivia maven, fan of many things. I thought to learn all there is to know about beer as a way to stay interested in learning. It is my pleasure to bring Chicago’s craft beer scene to you.

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Box of Chocolates 2022 Collaboration Beer Review

from The Beeronaut by Mark McDermott
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Golden-Con: Thank You For Being A Fan

from Count Gregula’s Crypt by Count Gregula
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New Eastern Illinois coach Wilkerson proud to be a softball dad for ‘that other school’

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Golden-Con: Thank You For Being A Fan

Golden-Con: Thank You For Being A Fan

Picture it! Chicago, April 2022!

Golden Con: Thank You For Being A Fan is a TV comedy fan convention presented by Golden Fandom, LLC. Get ready to laugh your vay through a first-of-its-kind, veekend-long classic TV comedy fan gathering! Most official convention events take place at the Lakeview Terrace and AON Grand Ballroom at Chicago’s historic Navy Pier. The “Mother of a Solid Gold Dancer Disco Party” vill take place at the Sheraton Grand Chicago, the official host hotel of Golden-Con. Team Gregula is honored to be approved as the macabre media in order for us to cover our first Golden-Con: Thank You For Being A Fan.

Listed below are just some of the guests making appearances at Golden-Con.

GOLDEN GUESTS:

Lyn Greene – “Young Dorothy”
Cindy Fee – Singer of ‘Thank You For Being A Friend’
Dinah Manoff – “Carol Weston”
John Schuck – “Gill Kessler”
Amelia Kinkade – Rue McClanahan’s niece
Dr. Melinda McClanahan – Rue McClanahan’s sister
Bonnie Bartlett – “Barbara Thorrndyke”
Monte Markham – “Clayton Hollingsworth”
Alan Blumenfeld – “Mr. Ha Ha”
Hilary Shepard – “I’m Yvonne and this is it!”

OFFICIAL EVENTS:

“The Biggest Gift” Vendor’s Market
Grab That Dough Trivia Show!
Picture it…Back in St. Olaf Story Slam Contest
Live parody shows from Hell in a Handbag Theater Company
Mother of a Solid Gold Dancer Disco Party & Costume Contest
Panel Discussions
Autograph sessions vith stars, producers and others that vorked directly on the show!

Golden-Con is running April 22-24 in the Lakeview Terrace and AON Grand Ballroom at Chicago’s historic Navy Pier. 

Show Floor Hours
Friday, April 22: 12PM-8PM
Saturday, April 23: 9AM-8PM
Sunday, April 24: 9AM-8PM

To purchase tickets and find the most up-to-date info, go HERE.

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Bucks’ Middleton (knee) out at least 2 weekson April 22, 2022 at 12:28 am

Milwaukee Bucks star Khris Middleton will miss the rest of the opening-round playoff series against the Chicago Bulls due to a sprained medial collateral ligament in his left knee, sources told ESPN on Thursday.

Middleton will be re-evaluated in two weeks when a timeline on his possible return in these playoffs — if the Bucks advance — could become clearer, sources said.

Middleton underwent an MRI in Milwaukee on Thursday after suffering the injury in the fourth-quarter of the Bucks’ Game 2 loss to the Bulls. The Bucks head to Chicago on Friday for Game 3 with the series tied at 1-1.

Over the past two seasons, the Bucks are 86-34 (.717) when Antetokounmpo, Middleton and Jrue Holiday are all on the floor together, including the playoffs. However, Milwaukee did outscore opponents by 7.8 points per 100 possessions when Antetokounmpo and Holiday played without Middleton on the floor.

A three-time All-Star, Middleton averaged 20.1 points, 5.4 rebounds and 5.4 assists while shooting 37% from 3 this season.

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Bucks’ Middleton (knee) out at least 2 weekson April 22, 2022 at 12:28 am Read More »

New Eastern Illinois coach Wilkerson proud to be a softball dad for ‘that other school’

New Eastern Illinois coach Wilkerson proud to be a softball dad for ‘that other school’

Eastern Illinois head football coach Chris Wilkerson celebrates his hiring with daughter Bella, an Illinois State softball player, Jan. 28 in Charleston. (Photo courtesy of Bella Wilkerson)

CHARLESTON – Underneath O’Brien Field, past the Ohio Valley Conference championship trophies and the deep blue walls, Chris Wilkerson is surrounded by football in his new office.

On his desk is a paused video of last season’s Eastern Illinois University football team in action. He shows off a photo of his time as an assistant coach with the Panthers while wearing a grey sweatshirt with the block letters EIU in blue.

On a recent Saturday in Charleston during spring football practice, Wilkerson, the Panthers’ new head coach, shared the other sport that takes up his time in the spring – softball.

His wife, Sharna, was playing catcher for EIU when the couple first met.

The oldest of their three children, daughter Bella, is an accomplished softball player who is competing at the Division I level.

“I’m able to stream the games right here on my phone and watch the entire time,” he said.  

Bella is a freshman catcher for “that other school in Bloomington-Normal,” Chris Wilkerson said with a smile.

That’s Illinois State University, the same school EIU plays on the football field each season for the Mid-America Classic trophy, a rivalry that dates back to 1901.

Bella Wilkerson was surrounded by her mother Sharna and father Chris when she signed her national letter of intent to player for the Redbirds. Her mother was a catcher at EIU, where she met her future husband. (Photo courtesy of Bella Wilkerson)

The 110th meeting of the rivalry will be played Sept. 17 at ISU’s Hancock Stadium, which is visible to fans watching Redbird games from Marian Kneer Softball Stadium every spring.

Along with planning EIU’s spring football practices, Wilkerson also was planning some 103-mile trips to see Bella and just be a softball dad, wardrobe included.

“I do have a (red) sweatshirt and a hat that I only wear at the softball diamond,” Wilkerson said. “I’m very proud of her. Her work ethic has been second to none. It’s a pretty surreal experience watching her grow and have a chance to do something that she loves.”

Family affair

Since a young age, softball and football were prevalent around the Wilkerson home.

Sharna Wilkerson taught Bella the game, but there were some hurdles, like the time Bella tried pitching.

“I had one awful outing when I was like 8 years old,” Bella said. “(My mom) came back in the dugout and said, ‘Put the gear on.’ I put the gear on and went out there and I haven’t taken it off since. We still laugh about it.”

The close mother-daughter relationship was part of the reason Bella chose Illinois State after a standout career at Lincoln-Way Central High School in New Lenox.

Like her mother, Bella Wilkerson has thrived as a catcher. She has started 15 games as an ISU freshman this spring. (Photo courtesy Sharna Wilkerson)

“She brings a wealth of knowledge,” ISU head softball coach Melinda Fischer said. “The influence of her mom, as a D-I catcher, certainly has played a lot into her growth and development. Bella came in ready to play.”

Bella Wilkerson has started 15 games this spring and is batting .315.

Now in her 37th season at ISU, Fischer coached against EIU and Sharna Wilkerson regularly.

“(Bella) is one of the nicest players we have,” Fischer said. “She’s extremely polite, but there’s a little bit of fire that you see in her. That’s the part of her mom that I absolutely, positively see in her. Her mom was a ‘let’s go get ‘em’ catcher.”

While softball skills and knowledge came from her mother, Bella said she got a different trait from her father, who spent the past eight seasons as the head coach at the University of Chicago, and made assistant coaching stops at Eastern, San Jose State and Dartmouth.

“I definitely feel like I took his passion,” Bella said. “He’s been a coach my whole life. I’ve seen him talk every year in front of his squad when he introduces us as his family to the whole team.”

The call of Charleston

No matter where Chris Wilkerson was coaching, EIU was never far from his attention.

Chris Wilkerson and his EIU team will play at Illinois State on Sept. 17 in the 110th meeting of the schools, who play for the Mid-America Classic trophy. (Photo by EIUPanthers.com)

“Eastern was always on the TV,” Bella said. “Since he graduated and left, that’s been the No. 1 thing he wanted to get back to. He was extremely happy at all of his other schools, but this one was just different because he was coming home.”

While at Eastern, Wilkerson played and later was an assistant coach under legendary head coach Bob Spoo, who died in 2018 at the age of 80.

“Coach Spoo was his idol,” Bella said. “He always wanted to make Coach Spoo proud.”

On Jan. 28, when Wilkerson was introduced in Charleston, he was joined by Sharna, Bella, son Peyton (a defensive end at Lincoln-Way Central) and daughter Charlotte, who is a freshman in high school.

“I’ve never seen him smile so big than that day at the press conference,” Bella said. “That was a huge milestone for him.”

Rooting for red … or blue?

Bella Wilkerson also remembers the press conference because she wore her red Illinois State softball jacket to Charleston.

“They wanted to take my coat the first time I walked in, but I refused,” she said with a laugh. “I wore that the whole time I was there.”

So what will Chris Wilkerson’s daughter be wearing Sept. 17 when her dad’s dream school plays her dream school in Normal?

“I do have one blue shirt,” she said. “But since it is a home game and I bleed red, I will be supporting the ‘Birds that game.”

Will her dad understand the wardrobe choice?

“He’d better understand,” she said.

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Dan Verdun

Blog co-authors Barry Bottino and Dan Verdun bring years of experience covering collegiate athletics. Barry has covered college athletes for more than two decades in his “On Campus” column, which is published weekly by Shaw Media. Dan has written four books about the state’s football programs–“NIU Huskies Football” (released in 2013), “EIU Panthers Football (2014), “ISU Redbirds” (2016) and “SIU Salukis Football” (2017).

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New Eastern Illinois coach Wilkerson proud to be a softball dad for ‘that other school’ Read More »

Sources: Bucks’ Middleton out at least 2 weekson April 22, 2022 at 12:28 am

Milwaukee Bucks star Khris Middleton will miss the rest of the opening-round playoff series against the Chicago Bulls due to a sprained medial collateral ligament in his left knee, sources told ESPN on Thursday.

Middleton will be re-evaluated in two weeks when a timeline on his possible return in these playoffs — if the Bucks advance — could become clearer, sources said.

Middleton underwent an MRI in Milwaukee on Thursday after suffering the injury in the fourth-quarter of the Bucks’ Game 2 loss to the Bulls. The Bucks head to Chicago on Friday for Game 3 with the series tied at 1-1.

Over the past two seasons, the Bucks are 86-34 (.717) when Antetokounmpo, Middleton and Jrue Holiday are all on the floor together, including the playoffs. However, Milwaukee did outscore opponents by 7.8 points per 100 possessions when Antetokounmpo and Holiday played without Middleton on the floor.

A three-time All-Star, Middleton averaged 20.1 points, 5.4 rebounds and 5.4 assists while shooting 37% from 3 this season.

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Sources: Bucks’ Middleton out at least 2 weekson April 22, 2022 at 12:28 am Read More »

The Chicago Bulls just got a huge break in their series with the BucksRyan Heckmanon April 21, 2022 at 8:05 pm

Wednesday night, the Chicago Bulls came out with a vengeance against the Milwaukee Bucks. After going down in the series 1-0, the Bulls’ goal was to try and steal a game of home court advantage in Game 2.

Fortunately for Billy Donovan’s crew, they did just that, winning by a score of 114-110.

It was a real team effort, as DeMar DeRozan’s 41 points led the way but the Bulls got a huge effort from Nikola Vucevic as well. Meanwhile, it was Alex Caruso who was the x-factor on this night, tallying nine points, 10 assists, two rebounds, two steals and two blocks.

Caruso was all over the court defensively, taking matchups with anyone who had the ball, quite frankly. From blocking Giannis Antetokounmpo and Brook Lopez, to forcing turnovers on Jrue Holiday, Caruso’s effort was a work of art.

One other Bucks star who received Caruso’s assignment often, Khris Middleton, started to heat up in the second half despite the strong defense. Unfortunately for the Bucks, Middleton exited the game early after racking up 15 second half points. Now, we have news on the future of Middleton’s series.

The Chicago Bulls will not have to face Milwaukee Bucks star Khris Middleton for the remainder of their first round series.

Being told Middleton is OUT 3-4 weeks @WISN12News #FearTheDeer

— Dario Melendez (@Dario_Melendez) April 21, 2022

The official word on Middleton is an MCL sprain.

Game 1 was forgettable for the Bucks star, as he put up just 11 points on 4-for-13 shooting and 1-for-7 from deep. Wednesday night, though, was a different story. As mentioned, Middleton began heating up as Milwaukee cut back on Chicago’s lead. 15 second half points were enough to get Bucks fans excited for the typical second half surge from their All Star.

After exiting, the Bucks did end up continuing to chip away, but fell short. Had Middleton not left the game, who knows what would have happened.

Now, without Middleton for the remainder of the series, Milwaukee is going to have to rely heavily on guys like Wes Matthews and Pat Connaughton to fill those shoes. Although both can be effective three-point shooters, neither can create their own shots like Middleton can.

With the Bulls returning home for Game 3 and Game 4, the home court advantage won’t be the only one for Chicago. This is now the perfect opportunity for Donovan and the Bulls to take hold of this series, as they have seemed to find their mojo once more.

Not having to face the Bucks’ second All Star in Middleton is an enormous advantage. Giannis is the obvious threat, but now the Bucks will likely focus more on working through Lopez, too. The strategy for Milwaukee changes. But, for the Bulls, it remains the same. Keep the defensive energy and create offense based on those turnovers.

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The Chicago Bulls just got a huge break in their series with the BucksRyan Heckmanon April 21, 2022 at 8:05 pm Read More »

How to Invest in Bitcoin Safely in 2022

How to Invest in Bitcoin Safely in 2022

Inexperienced users can make a lot of mistakes when starting to work with cryptocurrency. For instance, choosing an exchange where it is risky to store funds, or specifying the wrong address when transferring digital assets. Each of these and many other oversights can lead to partial or complete loss of invested funds. To avoid these mistakes, it is better to study the instructions: where to start working with digital money, how to buy cryptocurrency, and where to store it.

1. Decide on a Strategy

First of all, it is crucial for a user starting to work with cryptocurrency to decide on their strategy. It depends on where the trader will store their assets. If they prefer to buy coins and forget about them for a long time, it is safer to keep them in a cold wallet. If the user wants to try exchanging cryptocurrency or trading digital assets, it is better to choose an exchange.

Both methods have their advantages and disadvantages. It is more convenient to keep assets on the exchange: they can be sold at any time, exchanged for other coins, or withdrawn into fiat money. This is especially true during sharp market fluctuations. If a rapid decline in the price of bitcoin begins, the coins stored on the exchange can be immediately exchanged for the US dollars or other currencies.

A cold wallet is less convenient in this matter. Coins will have to be sent to the exchange first, to be sold later. Accordingly, while the transfer is going on, there is a risk of losing on the depreciation. Another problem with cold wallets is the lack of multicurrency. For instance, it is not possible to store Ethereum on a Bitcoin wallet. Accordingly, the more a novice investor wants to buy different coins, the more wallets will be required to store them.

The solution could be hybrid wallets that work, for instance, as applications on a smartphone. This is a safer way to store funds than on an exchange, and, at the same time, most of these wallets allow you to make purchase and sale transactions with popular cryptocurrencies.

2. Create a Crypto Wallet and Open an Exchange Account

After choosing a strategy, you should create a wallet for storing cryptocurrency: either download the application to your computer or smartphone or create an account on the exchange. Both options can be selected. Experienced traders keep on the trading platforms part of the assets that are needed for operations. The remaining funds are kept in over-the-counter wallets.

When choosing an exchange, it is safer to pay attention to large, popular sites. They have more means to provide protection against hacker attacks. There are also lower risks that well-known exchanges will turn out to be fraudulent projects. 

When registering on the exchange, and especially before transferring funds to it, it is critical to check the terms of the user agreement. Some exchanges may not provide services to traders from your country. The site, if it finds out that you have violated this rule, may block your account. Another crucial condition concerns verification. The exchange may require you to verify your identity to open an account or withdraw funds from it.

When registering, you can use the referral link trick. Most marketplaces reward their users for inviting new customers. If a new user signs up using your referral link, you will receive a small percentage of the commissions they pay for transactions as a reward. The trick is to create a new account using your own referral link and receive a small income from this from your own operations.

3. Buy Bitcoin

To buy Bitcoin (BTC), there are two main ways. The first is directly on the exchange if you have created an account on it. Many large trading platforms now provide an opportunity to replenish the balance directly from the card or through the payment system.

The second way is through exchangers, like Changelly. These are special services for buying and selling cryptocurrency. They allow you to purchase popular coins and immediately send them to an exchange or wallet, or vice versa, exchange digital money for traditional ones and withdraw them to a bank card or electronic wallet.

Exchangers work as follows:

You choose the cryptocurrency you want to buy and the payment method.Specify the amount for which you want to purchase digital assets.Specify the address of the wallet where the cryptocurrency will go.Confirm the application for the purchase and transfer of funds. It is crucial to transfer the amount strictly specified in the application. Otherwise, the service will not recognize the transaction, and the funds will not come.On many services, after payment, you need to click the “I paid” button. If this is not done, the service will receive the money, but will not transfer the cryptocurrency to you.

Exchangers charge a fee for their services. Its size is usually 2-4%, although it can often be higher. To choose the most profitable option, you can use services for monitoring exchangers. They allow you to sort them at the most favorable rate.

To Sum up

In this cryptocurrency overview, we have described the three simplest strategies for working with digital money. They are suitable for novice users and will help reduce the risk of losing funds due to emotions and in pursuit of quick profits.

Inexperienced users can make a lot of mistakes when starting to work with cryptocurrency. For instance, choosing an exchange where it is risky to store funds, or specifying the wrong address when transferring digital assets. Each of these and many other oversights can lead to partial or complete loss of invested funds. To avoid these mistakes, it is better to study the instructions: where to start working with digital money, how to buy cryptocurrency, and where to store it.

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Paul M. Banks

Paul M. Banks runs The Sports Bank.net and TheBank.News, which is partnered with News Now and Minute Media. Banks, a former writer for the Washington Times, NBC Chicago.com and Chicago Tribune.com, currently contributes regularly to WGN CLTV and ChicagoNow.
He’s been a featured guest in dozens of media outlets including The History Channel. His work has been cited in hundreds of publications including the Wall Street Journal and Washington Post.

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How to Improve Trust and Credibility Among Your Client Base

How to Improve Trust and Credibility Among Your Client Base

One of the most important things for a business to be is trustworthy. If people don’t trust your company, they’ll be less willing to pay for your products or services and will likely look for alternatives. By contrast, building a reputation for trustworthiness will encourage loyalty and bring in new customers.

Studies show that 49% of U.S. consumers have purchased from a company because they trust it, and 44% have stopped buying because of a lack of trust. So, how can you build credibility to fall into the first half of that figure instead of the latter? Here are five crucial steps.

1. Excel in Customer Service

Customer service is your chance to talk face-to-face with clients, so it’s one of the most important factors for building trust. Keep the customer’s needs at the forefront of all conversations, and answer questions as thoroughly and quickly as possible. If you respond to inquiries and give guidance speedily and effectively, it shows you care about your clients’ business.

Remember to be personable, too. Nearly half of all Americans say they feel more lonely than usual after the pandemic, so a little humanity can go a long way. Demonstrations of kindness, empathy and care will make a lasting impression.

2. Be Transparent

It’s also important to be transparent about all your goals, operations, products and impact. If a company keeps all of its details behind closed doors, consumers will wonder if they’re trying to hide something. By contrast, transparency generates trust because it shows you’re committed to honesty.

Be honest about your mistakes, too. Nearly nine in ten people are more likely to give a brand a second chance if they’re transparent. Take responsibility, get ahead of any potential controversy and be open about your company’s shortcomings.

Transparency also applies to your strengths. If you have processes, customer testimonials or values that set your company apart, tell people about them.

3. Improve Your Curb Appeal

Some steps to improving credibility are easier to overlook. While it may not seem as important at first, your property’s physical appearance plays a big role in communicating trustworthiness. Curb appeal demonstrates attention to detail and care for the customer experience.

It’s hard not to judge a book by its cover. While your actual products and services should be top-notch, too, your property should reflect that. Keep everything clean and in good repair, provide clear, safe walkways, use greenery and paint to your advantage and invite people in.

4. Ask for Feedback

Customer feedback is one of the best tools a business has. Questions, ratings and suggestions can show what’s important to customers and where companies need to improve. Asking for feedback also communicates that you care about helping your customers.

Instead of waiting for customers to post reviews, ask them if there’s any way you can improve after they make a purchase. Remember to act on this feedback, too. Ineffectiveness is the number one cause of frustration in customer service. By contrast, if a company actually changes in response to feedback, it shows it prioritizes customers, building trust.

5. Capitalize on Referral Marketing

Similarly, you can maximize credibility among your client base by publicizing positive feedback. Few things are as convincing of a company’s trustworthiness as other customers attesting to it. Only 38% of global consumers trust advertisements, but 93% trust friends and family members.

You can capitalize on this by using referral marketing. Offer rewards in return for customers referring others to your company. This will encourage word-of-mouth marketing, growing your reputation as a trustworthy, quality business. The incentives will also help satisfy existing customers even more.

Trust Is Crucial for Customer Loyalty and Growth

If you want to succeed as a business, you need to generate trust. Consumers are growing increasingly skeptical about whether companies have their best interests at heart. Going the extra mile to prove you care about them and their needs will help you stand out from the crowd.

Trustworthy companies will foster more customer loyalty and encourage peer-to-peer marketing. As a result, your client base will grow and stick with you in the future.

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Martin Banks

Martin Banks grew up outside of Chicago and covers all things small-business related, as well as the world’s best hockey team, the Chicago Blackhawks

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Read these ChicagoNow blogs

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Chicago Cubs news and comprehensive blog, featuring old school baseball writing combined with the latest statistical trends

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It’s like the couch potato version of Mr. and Mrs. Smith.
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About ChicagoNow

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Advertise

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Privacy policy (Updated)

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Do not sell my personal info

©2022 CTMG – A Chicago Tribune website –
Crafted by the News Apps team

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How to Improve Trust and Credibility Among Your Client Base Read More »

Zags’ Holmgren, top NBA prospect, enters drafton April 21, 2022 at 8:14 pm

Gonzaga Bulldogs freshman 7-footer Chet Holmgren — the No. 1 prospect in the ESPN Top 100 — will enter the 2022 NBA draft, he told ESPN.

Holmgren, considered one of the front-runners to go first overall in the June 23 draft, brings to the NBA a unique skill set of 3-point shooting, lob catching and shot-blocking that has long inspired imaginations of league executives.

“After a season where we accomplished a lot of great things as both a team and an individual, I feel like I’m in a position to be able to chase my lifelong dream to play in the NBA,” Holmgren told ESPN.

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Holmgren’s arrival in the NBA draft has been highly anticipated for several years as front offices closely watched his development as a high school star in Minnesota. The opportunity to go No. 1 overall has been part of the conversation surrounding Holmgren since his days at Minnehaha Academy in Minneapolis.

“I understand basketball is a business and going No. 1 doesn’t mean nearly as much as finding a good fit and the right situation,” Holmgren told ESPN. “At the end of the day, I’m hoping for whatever is best for me and my future, and if that’s at No. 1, then that’s great.”

Holmgren, 19, averaged 14.1 points, 9.9 rebounds and 3.7 blocks for Gonzaga. Holmgren shot 60% from the field and 39% on 3-pointers. Holmgren said he told the Gonzaga coaches to “coach him hard” during his season there, and believes he benefited immensely from the experience with a deeply talented roster and a Hall of Fame-caliber coach, Mark Few.

For now, Holmgren plans to immerse himself in a training regimen to strengthen his body and skills.

“My goal every day is to do everything I can to become the best I can be,” Holmgren said. “I’m doing that with my pre-draft training — in the weight room getting stronger, tightening up my [ballhandling], my shooting, and becoming more accustomed to handling an NBA style of game. Summer league will be my first opportunity to showcase that.

“I take great pride in doing what I am asked to do to try and win. On the next level, I know there will be more [floor] space and freedom and a different style of basketball, and I’m really excited to get used to it and play in that style.”

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Zags’ Holmgren, top NBA prospect, enters drafton April 21, 2022 at 8:14 pm Read More »